Back to "Old School" in the Workplace

A lot of my time is spent these days helping people individually and in groups get back to work. In my Career Transition Clubs, we cover a variety of topics including social networking’s role in job searching, recommended resume styles, and doing work we love. Twice a month, I conduct job search workshops at Interfaith Community Services where topics include basics such as interviewing skills, goal setting, and networking. One thing has become very clear – to succeed in today’s job market and workplace, one must stand above the crowd, or as a Club member recently put it, "we need to use old-school techniques”.

“Old School” Tips & Techniques
From the Urban Dictionary, “old school” is defined as “anything that is from an earlier era and looked upon with high regard or respect”. Some of these old-school workplace tips are seemingly common sense, though I’m sorry to say, not frequently put into common practice.

* Sending hand-written thank you notes after interviews and meetings
* Hand-delivering requested materials, such as resumes, and enclosing them in a larger
envelope so no folding of the document is required
* Doing follow up by placing a phone call rather than emailing or texting
* Taking care to dress professionally and neatly for interviews and presentations
* Taking the time to arrange for face-to-face interaction vs. phone or email
* Going back to clarify when you feel miscommunication may have occurred
* Paying attention to detail, especially spelling or abbreviations others may not understand
* Being an attentive listener and “being present” with the person speaking
* Initiating a handshake, saying “thank you”, and making eye contact
* Acting on something personal about a colleague, manager or client – their birthday, favorite
foods, children’s names, things you have in common.
* Sharing the credit when things go well and accolades are flowing
* Apologizing when you’ve erred, in person whenever possible

Yes, it’s true - by ensuring you do these “old school” things as often possible, you will actually stand out from the crowd. All are common courtesies, yet not commonly practiced. Today’s fast pace and technology laden workplaces can prevent us from getting back to these basics. Nothing can ever take the place of the human touch in our high tech world.

To Do this Week: Check yourself on the list above and make sure you’re covered. Focus on one you might improve upon and put it into play. Work on it consistently, make it a habit and enhance your reputation. Then pass this list along to someone who’s in the job market so they can really make an impact on potential employers.
Have a great week!

Please post a comment or another "old school" idea that you'd like to see become more common practice!